Linsar Aftersales Support & FAQ

Thank you for purchasing a Linsar product. We want your experience to be as pleasurable as possible. We advise that you register your product with us to get the best possible service.

If you experience any set up problems or difficulty using your new Linsar product or believe a fault may have developed, please call the number below and we will be pleased to help you:

Helpline: 0845 555 1101

The helpline is open from 9am-5pm Monday to Friday (excluding bank holidays). If your call falls outside these hours please leave us a message and we will return your call.

We can also be contacted by e-mail at: service@linsar.com

Frequently Asked Questions

How do I get the best TV signal for Freeview?

To view television channels correctly, a signal must be received by the set from one of the following sources:

An outdoor aerial
A cable television network

Then plug the aerial or cable network input cable to the 75 Ohms coaxial socket on the rear of the television. We do not advise the use of an inside aerial, as interference may be frequent and stronger and affect the viewing.

It is advisable to have an aerial installed by a professional installer to ensure optimum performance.

An excellent source of information relating to all aspects of the Freeview service can be found on the Freeview web site. It answers question about reception problems, digital switch over and also provides a helpful post code search which will enable you to look up the coverage in your area.

Please visit www.freeview.co.uk

What is the Sky remote control code?

The Sky Code for all LINSAR LCD models is 0081.

Can I download operating instructions for my Linsar Remote Control?

Click on the model number below to download a PDF version of your remote control guide.

I have lost my operating instructions, where can I get a replacement?

Operating instructions are available to download from the individual product pages on this site. Click here to view our current products, and here for older products.

However, if the instruction booklet you require is missing, please email support@linsar.com and we will send you an electronic version within 48 hours.

Does my Linsar Television receive both Analogue and Digital Channels?

All Linsar LCD TV screens have both analogue and digital tuners. This means that you can switch between the two tuners by pressing the correct button on your remote control. The analogue tuner provides normal TV reception (channels 1 to 5) and the digital tuner provides you with the Freeview channels provided you are in a Freeview reception area and have the appropriate aerial fitted (see question, How do I get the best TV signal for Freeview).

Which Linsar models have DVD built in?

Linsar currently have three models with DVD built in (16LVD5, 19LVD5 and 22LVD5) this combination of technologies provides a neat space saving solution which is easy to use.